Welcome to RayScale ("RayScale Technologies", "we", "our", or "us"). We are committed to protecting the privacy and confidentiality of visitors, clients, and partners who interact with our website (https://rayscaletech.com/) and engage our custom mobile app development, web engineering, smart utility tools, and UI/UX design services.
This Privacy Policy explains the nature of personal and business information we collect, how it is secured, and your rights regarding your data. By accessing our website or engaging our services, you consent to the information practices described in this document.
We only collect information necessary to deliver premier digital solutions and communicate effectively:
Direct Inquiries & Project Briefs
When you fill out our contact form, modal, or send an email, we collect your name, email address, phone number, company name, selected services, budget estimation, and project details.
Technical & Project Assets
During client engagements, we may receive design files, API specifications, and code repositories necessary for project development under bilateral confidentiality agreements.
Automated Log & Device Data
Standard website logs such as browser type, IP address, screen resolution, operating system, and pages visited to ensure site stability, responsive rendering, and DDoS defense.
We process collected data exclusively for transparent business purposes:
- To evaluate project requirements, formulate technical proposals, and provide cost estimations.
- To develop, test, optimize, and deploy client software applications and digital solutions.
- To respond promptly to client inquiries and provide ongoing 24/7 technical support.
- To protect against fraudulent activities, unauthorized access, and security vulnerabilities.
- To maintain and improve the performance and accessibility of our online utility tools and web properties.
Zero Data Selling Guarantee: RayScale never sells, rents, monetizes, or trades client or visitor personal information to third-party advertisers or data brokers under any circumstances.
We understand that your business models, prototypes, algorithms, and application concepts are proprietary and invaluable. RayScale upholds stringent enterprise-grade confidentiality measures:
- Pre-Project NDAs: We routinely execute bilateral Non-Disclosure Agreements before deep-dive technical discussions or receiving proprietary project briefs.
- Restricted Internal Access: Project codebases and client documents are strictly isolated and accessible only to assigned engineers and designers bound by signed confidentiality covenants.
- Secure Code Repositories: Client repositories are hosted in hardened, encrypted private Git environments with multi-factor authentication (MFA).
Our website uses minimal, functional browser technologies to deliver exceptional speed and offline utility capabilities:
- Functional Cookies: Used strictly to remember user preferences and enhance navigation efficiency.
- Service Worker Cache Storage: Used to locally cache static UI assets (CSS, JS, emblems) so utility tools function instantly even during intermittent internet connections.
- No Intrusive Ad Tracking: We do not deploy invasive third-party cross-site advertising trackers or tracking pixels.
We collaborate exclusively with reputable cloud infrastructure and developer tooling providers to operate our web properties:
- Cloud & CDN Hosting: Cloudflare and high-availability servers for SSL encryption, DDoS mitigation, and edge caching.
- Typography & Assets: Google Fonts and FontAwesome for optimized vector iconography and modern typography.
- Form Processing: Encrypted Google Workspace API endpoints for silent inquiry dispatching.
Depending on your jurisdiction (including GDPR, CCPA, and India's Digital Personal Data Protection Act), you possess the following rights regarding your personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete records.
- Right to Erasure ("Right to be Forgotten"): Request full deletion of your contact records and project files once active contractual obligations have concluded.
- Right to Withdraw Consent: Revoke consent for communications at any time.
To exercise any of these rights, email us directly at hello@rayscaletech.com. We will process your verified request within 3 business days.
We retain contact inquiries and project records only for as long as necessary to fulfill project deliverables, maintain contractual warranty periods, and comply with legal accounting mandates.
We employ robust administrative, technical, and physical security measures including HTTPS/TLS 1.3 encryption in transit, encrypted storage at rest, and regular dependency vulnerability audits.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our legal and privacy desk:
